Diobox offers individual guest status updates. As a result, each guest always has a status of either “Confirmed,” “Unconfirmed,” or “Declined.” When using the Diobox Invitation Module, guest status is also automatically linked to guest responses.Guest Status
For larger events with different categories of attendees, such as VIPs, delegates, partners, sponsors, clients, speakers, or staff, Diobox uses the “tagging” concept where a category (or categories) can be applied to guests. Create as many tags as you’d like for each guest or group.Guest List Tagging
Add an unlimited number of custom fields with specific content types, such as email addresses, phone numbers, dates, and social profiles, or create your own text fields. There is also a special “Assistant” field to track direct contact information for guests who communicate via assistants.Guest Edit Mode
Use standard csv files to import contacts into Diobox. This process allows you to map your csv columns into new or existing fields.
If your CSV file contains guests already in your event, the import process gives you the option to merge those guests, preventing duplication.Import Window
Access and manage high-level event operations, e.g., create lists and tables, import and export guests, and revise event settings through a single visual dropdown for convenience and efficiency.Event Menu
Check all guests in quickly and easily. “Plus-ones” can be checked in independently or with their guest, depending upon their arrival. You can even specify guest gender for more detailed analytics.Plus-Ones
Track multiple arrivals for each guest – useful if you hold a multi-day event and want to track and record how often the attendees leave and return.Check-In Popover
On your Dashboard, you can easily manage your entire event and see an overview of your event and guest activity, including status bars that show the RSVP and arrival progress. You can also view the breakdown of guests and their plus-ones.
Forget the sync button! Diobox uses push notifications to sync all of your event information in real-time. If your device drops offline temporarily, all new check-ins and updates will remain in queue and will automatically sync as soon as your device is reconnected.
No Internet connection available on event day? Don’t worry, the Diobox Offline Mode enables you to download all event and guest data, so you can use Diobox anytime and anywhere.Offline Mode Setup
Use the pressure-sensing display on your iPhone for Peek and Pop, allowing you to preview events and guests (with check-in shortcuts) without actually having to open them. And use Quick Actions from the Home screen to jump to any recent events.Guest Peek
Diobox uses the latest search technologies in iOS to search your guests even when the app is not open. As long as you are logged in, your guest data is searchable (across events) from your global Spotlight search screen.Spotlight Search
RSVPs are private and non-transferrable which prevents any single email invitation to be used more than once, helping you gain control over attendance and headcount.
With Diobox, once invitations are sent, you can track activity in real-time. Since each invitation contains a special link, you can track and confirm deliveries and RSVPs. You can even track whether guests have opened and clicked on their invitation link.
You also have the option to create a public RSVP page with a static link that anyone can use to register for the event. This is ideal for sharing events on social media to grow your guest database and increase attendance.
On any RSVP page (public or private), you can include a questionnaire for your guests to answer during the registration process.
Answers can be viewed grouped together in a survey format while guest records contain individual responses.RSVP Questionnaires
Your guests no longer have to enter their details because each invitation is tied to your Master Database which already includes their contact information.
Target who should be receiving the invitation.
Design the email invitation message.
Create the RSVP page with a questionnaire.
Review, set auto-responders and send!
Track guest spending—big or small—using different payment methods, including check and cash.
Email invitations sent by Diobox automatically track open and click rates as well as RSVP responses.
Manually track invitations that were not captured electronically, like paper invitations sent via postal mail.
Knowing your guest arrival and departure details can help you make transportation arrangements.
Rank your guests based on your own standards using our internal rating system – only for the event organizer’s team.
Insert a note each time you interact with a guest. Mark these notes with a type and date of resolution.
When typing a new guest name, Diobox automatically searches past events and suggests names from your Master Database. This way, you save time by not having to re-enter all the guest info, while you build a history for that guest.
Create a visual representation of your tables by specifying table type and number of seats. Everything else is done automatically. Include optional guest images to your seating charts.
If a table is full, a waitlist is created to include guests who have interest or priority to be seated at that table.
Since tables, seats and guests are all connected, you can make seating arrangements from the guest view or the table view—making changes to one automatically updates the other.
Diobox offers different team access levels to limit or completely restrict access to your guest’s contact information:
Access complete event features and manage team members
Create and edit guests, guest lists and tables
Check-in guests, view guest activity and add new activity
Check-in only without access to guest emails and phone numbers
You and anyone on your team can receive instant email notifications when guests confirm (or decline) their RSVPs.
You can even customize an automatic confirmation that is sent to your guests.
Setup check-in alerts for individual guests or for an entire guest list – this way, an email notification is sent automatically when any of those guests (or their plus-ones) check-in.
During high-traffic events, multiple staff members can help with the check-in process. Diobox includes an Arrival View with the date and time of each guest check-in as well as the team member who checked-in that guest. When connected to the Internet, check-ins are synced in real-time.
Share images, like seating charts and venue photos with everyone on your team. Any image added by any team member is made available to the rest of the team.
You can also turn your iPad into a digital sign by using pre-made images that are branded with your event name.
The Diobox Event CRM allows you to manage or join multiple teams but run them independently. With this feature, you can easily switch between accounts –using the same login– without identifying or overlapping guests or events.